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FAQ'S
 

  1. How long will it take for my order to ship?

          -Please allow 1-2 business days for processing and 3-4 business days to ship.

     

     2.  How should I store my products?

          -Your body butters, scrubs, and body oils should be stored in a cool, dry place.

          -Your hair oils should be store in a cool, dry, and dark place.

     

    3.  I have allergies, can I still use your products?

          -Please always consult with your physician prior to using any new products.  Though we          attempt to be allergy conscious, our products are made from a variety of natural ingredients. Please read each product list of ingredients prior to purchasing any of our products.

   

    4. What is the shelf life of your products?

         -Hair oils: 12 months when stored properly.

         -Body scrubs/Body butters/Body oils/lip scrubs: 12-18 months when store properly.

         -Lip glosses: 24 months

    5.What is your return policy?

         -Due to the nature of our products we do not offer returns and exchanges.




Contact Us
Email: info@knicolelux.com or shopknicolelux@gmail.com
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